Reinventing Patient Support

Creating an End-to-End Digital-First Solution


This white paper provides insights into how pharmaceutical manufacturers can successfully reinvent patient support using connected digital ecosystems to maximize patient engagement and utilization of their support services along with corresponding improvement in outcomes.

There’s lots of noise in the PSP marketplace about the growing need for integrated solutions as science progresses, costs increase, and consumer health continues to expand. However, the use of highly interoperable, patient-focused digital solutions has not been widely applied despite this unmet need. The goal of this paper is to provide insights on how we can best work together to reinvent patient support using connected digital ecosystems by:

• Walking through what has (and has not) been done to address these needs,
• Discussing the patient’s perspective and what they value most, and
• Introducing the four key components required to reinvent patient support, digitally.

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